Oracle E-Business Suite – Apps DBA Support

Vigilant’s Apps DBA support provides proven expertise that allows our customers to focus on their core business, while our support DBA’s services your environment, reducing costs and improving effectiveness. Our team is very experienced with the following activities:

  • Production Support Activities
  • Patching / Cloning / Upgrades / Installations
  • Backups / Disaster Recovery tasks
  • Code Moves to ensure Segregation of duties
  • Workflow / Concurrent Manager Issues / SYSADMIN
  • Web Servers (OC4J and WebLogic)
  • Oracle Identity Management Solutions (OAM / SSO)

Oracle E-Business Suite – Application Managed Support (AMS)

Vigilant provides comprehensive managed services for Oracle Applications. Our Service model facilitates clear communication and accountability and ensures that your mission critical systems are pro-actively monitored and optimized to support your business. We perform the following activities:

  • Application Support (Level 1, 2 & 3)
  • Break fix find & Support
  • Monitor and Maintain Interfaces
  • Assist with Month End Activities
  • CEMLI / RICE Support
  • Workflow / Concurrent Manager Issues / SYSADMIN
  • OAF / Forms / Reports / Discoverer / OBIEE / OBIA
To learn more about Oracle E-Business Suite APPS DBA and Application Managed Support, speak to our Oracle Specialist.