Remote Database Services
The Oracle database experts at Vigilant Technologies can help solve your most challenging database problems. With Vigilant’s Remote Database Services, our Remote DBA staff provides 24×7 x 365 support with guaranteed SLAs to help keep you critical Oracle environments running so your business can do the same.
Our highly skilled Remote DBA team consists of experts in Oracle’s RDBMS and related technologies, including RAC, Data Guard and other database options. Working from Support Hubs in Michigan and Canada, our Remote DBAs can assist in all phases of planning, deployment and support for your Oracle-based systems, including:
- Database Design
- Architecture & Capacity Planning
- Installations, Patches & Upgrades
- Pro-Active Monitoring
- Performance Tuning
- Troubleshooting
Vigilant Remote DBAs also leverage their extensive knowledge of hardware infrastructure, operating system tuning and application architecture to ensure optimal deployment and operating efficiency for your Oracle database servers.
What do we monitor?
We have extensive experience with following Oracle Technologies
- Oracle Databases RAC & Non-RAC (9i, 10g, 11g)
- Oracle Database Appliance
- Oracle E-Business Suite (11i, Rel 12)
- Oracle Weblogic Servers
- Oracle Transportation Management
- Oracle ASCP / Demantra
- Oracle Agile
- OBIEE / OBIA
- Fusion Middleware
How We Monitor Your Systems
Our Remote DBA’s have developed custom monitoring tools (VigilanceDB, VigilanceApp and VigilanceOS) that continually check for potential database, application and operating system problems. In the event a problem occurs, an alert with corresponding diagnostic information is logged to our ticketing system and assigned to the primary and secondary DBA for resolution.
Service Availability
Vigilant’s Remote DBA Service is available for both specialized, short-term engagements, or as a complement or alternative to traditional, in-house DBA teams. Contact us today to learn how we can help maximize the value that you receive from your investment in Oracle database technology.
