Oracle Remote DBA

Remote Database Services

The Oracle database experts at Vigilant Technologies can help solve your most challenging database problems. With Vigilant’s Remote Database Services, our Remote DBA staff provides 24×7 support with guaranteed SLAs to help keep you critical Oracle environments running so your business can do the same.

Our highly skilled Remote DBA team consists of experts in Oracle’s RDBMS and related technologies, including RAC, Data Guard and other database extensions. Working from Support Hubs in Michigan and Canada, our Remote DBAs can assist in all phases of planning, deployment and support for your Oracle-based systems, including:

Database Design
Architecture & Capacity Planning
Installations, Patches & Upgrades
Monitoring
Performance Tuning
Troubleshooting

Vigilant Remote DBAs also leverage their extensive knowledge of hardware infrastructure, operating system tuning and application architecture to ensure optimal deployment and operating efficiency for your Oracle database servers.

How We Monitor Your Systems

Our Remote DBA’s have developed custom monitoring tools (VigilanceDB, VigilanceApp and VigilanceOS) that continually check for potential database, application and operating system problems. In the event a problem occurs, an alert with corresponding diagnostic information is logged to our ticketing system and assigned to the primary and secondary DBA for resolution.

Service Availability

Vigilant’s Remote DBA Service is available for both specialized, short-term engagements, or as a complement or alternative to traditional, in-house DBA teams. Contact us today to learn how we can help maximize the value that you receive from your investment
in Oracle database technology.

Information

Testimonials

Vigilant manages over 60 Oracle servers for us with 24 x 7 support, providing higher levels of service while reducing our overall costs.

Technical Services Manager, BLJC
Vigilant manages Doner’s complete Oracle environment, including our E-Business Suite, Database and Business Intelligence systems. They have done the job in entirety, allowing us to focus our internal resources on other important projects.

CIO, WB Doner Advertising
Our entire Oracle RAC implementation has been outsourced to Vigilant. They handled everything – from implementation to managing the systems to meet SLA's with our customers.

Director, Software Development Company
The DBA Support from Vigilant is outstanding. I have worked with some other outsourced DBAs in the past, and they blow everyone else away.

IT Director, Dresser

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